IT Specialist - Infrastructure
This role is on-site at our Corporate office in Baton Rouge, Louisiana.
Epic Piping has an exciting opportunity available for an IT Specialist to be an integral part of our Corporate team. Epic takes pride in our quality of work and has a goal of building our workforce with the most talented employees. You’ll have an opportunity to work on a wide range of projects on a national and global scale. We can meet you at any skill level, whether you are just starting your career or have years of experience under your belt.
WHAT YOU’LL DO:
- Assess infrastructure on a regular basis to ensure it continues to meet necessary demands.
- Manage multiple projects simultaneously while maintaining high customer service standards.
- Troubleshoot common IT problems.
- Consult with clients, vendors, and personnel in other departments or foreman to discuss, estimate, and resolve issues.
- Maintain, back-up and securing data as well as restoring files as needed.
- Set up and maintain physical servers, databases, VMWare, Cloud VMs, active directory, Azure AD/ENTRA Id, AWS storage gateway, and domain controllers.
- Configure and maintain Office 365, including Exchange, SharePoint, Teams, Power Platform, Power BI, Edge, and OneDrive.
- Offer suggestions for possible upgrades and changes within the IT Department.
- Provide support to computer system users. This includes both hardware and software.
- Administer network and data security, including directory, group policy, firewalls, antivirus, email security, etc.
- Provide for the implementation, configuration, deployment, and support of systems, including, but not limited to client computing devices and servers.
- Provide training to new employees and other training sessions as required.
- Provide cost analysis data when upgrading or purchasing new hardware, software, or equipment.
- Manage daily operations of the IT Department.
Competency Statements:
- Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
- Conceptual Thinking - Ability to think in terms of abstract ideas.
- Conflict Resolution - Ability to deal with others in an antagonistic situation.
- Consensus Building - Ability to bring about group solidarity to achieve a goal.
- Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
- Safety Awareness - Ability to identify and correct conditions that affect employee safety.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Communication, Written - Ability to communicate in writing clearly and concisely.
- Accountability - Ability to accept responsibility and account for his/her actions.
- Detail Oriented - Ability to pay attention to the minute details of a project or task.
WHAT YOU’LL NEED:
- Education: Bachelor's Degree in related field preferred
- Experience: 7 plus years of experience
- Computer Skills: Hardware, and software installation and administration
- Certifications & Licenses: None specifically required
WHAT WE OFFER:
- Industry-leading training and development programs
- Competitive insurance and benefit options
- Company-paid life insurance and long-term disability insurance
- Paid vacation and holiday time
- Traditional and Roth 401(k) plans available (50% company match up to 6% contributed by the employee)
- Career growth opportunities through hands-on training and mentorships
- Work alongside industry leaders and mentors
- Training and development programs to help you build the skills and knowledge you need to excel in your role and advance your career.
- Coaching from experienced leaders who are dedicated to helping you grow and reach your full potential.
- Opportunities to take on new challenges and responsibilities that will stretch your abilities and expand your horizons.
- A supportive and collaborative work environment where you are encouraged to share your ideas and contribute to our shared goals.
WHO WE ARE:
Epic Piping is one of the largest privately owned and the fastest-growing pipe fabrication firms in the world. With over three decades of experience and backgrounds extending from engineering to welding, Epic Piping provides unmatched experience servicing the chemical, power, refining, offshore, and oil & gas industries.
As an equal opportunity employer, Epic Piping is committed to the development of its employees and strives to promote an environment that fosters personal training and development.
At Epic Piping, we believe that investing in our employees is essential to our success. That's why we're looking for motivated individuals who are willing to invest in themselves and their future. As a member of our team, you will have access to:
- Training and development programs to help you build the skills and knowledge you need to excel in your role and advance your career.
- Coaching from experienced leaders who are dedicated to helping you grow and reach your full potential.
- Opportunities to take on new challenges and responsibilities that will stretch your abilities and expand your horizons.
- A supportive and collaborative work environment where you are encouraged to share your ideas and contribute to our shared goals.
If you're someone who is committed to continuous learning and personal growth, we'd love to hear from you. Apply now to join our team and invest in your future with us!